Manoj Kumar Agrawal
Vice President, ISPAN & Co-Founder/Executive Director, WorldLink Communications
Manoj Kumar Agrawal is a pivotal leader in the Nepali telecommunications industry and a founding partner of the nation’s largest Internet Service Provider (ISP). As the Vice President of the Internet Service Providers’ Association of Nepal (ISPAN), he plays a critical role in industry advocacy and national digital transformation.
Professional Background & Career
Mr. Agrawal’s professional journey is deeply intertwined with the growth of WorldLink Communications, which he helped build from a humble 1995 email service into a market-dominating enterprise.
Operational Leadership: As an Executive Director and Co-Founder, he has been central to WorldLink’s strategic pivots, including the high-stakes transition to Fiber-to-the-Home (FTTH) in 2014.
Fintech Expansion: Beyond telecommunications, he currently serves as the Board Chairman of Khalti, one of Nepal’s leading digital payment service providers.
Infrastructure Milestones: He has overseen major technological advancements, such as the deployment of the country’s largest FTTH network in partnership with Nokia and the recent launch of Nepal’s first internet museum.
Leadership in ISPAN
In his capacity as Vice President (also referred to as Vice-Chairman), Mr. Agrawal serves as a senior strategist for the association.
Industry Standards: He is a key voice in setting industry-wide service quality benchmarks and advocating for the automation of customer service to improve the user experience across all Nepali ISPs.
Regulatory Advocacy: He works alongside other board members to navigate complex regulatory landscapes and promote policies that encourage nationwide connectivity.
Public-Private Partnership: He frequently represents the private sector in government task forces aimed at developing national IT infrastructure.
Key Contributions & Philosophy
Mr. Agrawal is known for his commitment to innovation and digital inclusion.
“Internet for All”: He has been a driving force behind WorldLink’s mission to connect remote and underserved areas, such as Karnali and Phoksundo Lake.
Service Quality: He emphasizes the importance of moving beyond simple connectivity to providing “ultra-fast” and reliable services like 4K video and HD IPTV to make Nepal globally competitive.
Social Impact: He is involved in various Corporate Social Responsibility (CSR) initiatives through the WorldLink Foundation, focusing on sustainable development and societal empowerment.